At Adrian Innovate, we want you to be completely satisfied with your purchase. If you’re not, we’re here to help.

1. Return Eligibility
Returns are accepted within 7 days from the date you receive your order, provided the item is:

  • Unused

  • In its original condition

  • With the original packaging and proof of purchase

2. Non-Returnable Items
We cannot accept returns for the following:

  • Items that have been used, damaged (not due to shipping), or altered

  • Customized or clearance items

3. Return Process
To initiate a return, please contact us at [email protected] within 7 days of receiving your order. We will provide you with instructions on how to return the item.

4. Refunds
Refunds are issued in cash only after the returned item has been inspected and approved. Refunds will be processed within 7–10 business days of receiving the returned item.

5. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 3 days of delivery. We will arrange for a replacement or refund, depending on the situation.

6. Contact Us
If you have any questions or concerns about returns or refunds, please contact us at:
Email: [email protected]